§ 2-130.16. Lost or stolen cards.

(a)

Report any lost or stolen cards immediately to CITI Bank and then to the program administrator. Bank representatives are available twenty-four (24) hours per day at 1-800-248-4553. CITI will immediately cancel the card and forward a replacement card within seven (7) to ten (10) business days. (Tell the representative the call is regarding a procurement card. Always obtain the name of the CITI representative to whom you reported the lost or stolen card.)

(b)

Failure by the cardholder to report a lost or stolen card in a timely manner (and the card is subsequently used) will result in financial liability to the city. This liability will be charged to the using department's budget.

(Ord. No. 2014-18, § 1(Exh. A), 5-6-14)